Employee (m/f/d) in the work preparation department

We are looking for support

Do we fit together?

HEMPEL Industrial Maintenance, based in Willich, is an innovative company with over 70 years of experience in the “repair of electrical drives”. Our structure comprises several competence centers that develop individual solutions for the maintenance and repair of electric motors, gearboxes, pumps and cranes. Our customers include leading companies from the pulp & paper, chemicals, metal production and cement sectors, as well as medium-sized companies in North Rhine-Westphalia.

Due to our continued growth, we are looking for dedicated support for our plant in Willich as:


AV employee (work preparation) (m/f/d)





Your area of responsibility in the technically and commercially experienced AV


As a regional employer, we support you in finding the career that suits you. In our VOSS competence center, you will act as an interface between customers and operations, particularly for testing and assembly work on crane systems.

Daily planning and assembly planning:

  • Responsible for the daily planning of maintenance and assembly operations and the corresponding documentation.
  • Taking over the breakdown service; planning workshop activities when deputizing

Order management:

  • Accepting orders from customers and compiling the necessary information
  • Order-related customer communication, if necessary also acquisition-related
  • Calculation before/after, evaluation
  • Quotation, order confirmation, invoicing, quotation tracking
  • Preparation of test reports and work reports
  • Close coordination with the technicians

Materials management:

  • Execution of orders
  • Monitoring incoming goods and invoice verification
  • Determination of prices and conditions for order-related and general materials, services, etc. (all VOSS procurement processes)


  • Responsible for time recording
  • Substitute vacation planning
  • Management of the switchboard

Your profile


  • Completed commercial or technical vocational training, preferably electrical or mechanical engineering technician or comparable qualification
  • Several years of experience in sales of products and services requiring explanation of at least 3 years is an advantage
  • solution-oriented way of working
  • Ability to work under pressure, assertiveness and an affinity for technical industrial systems
  • Strong communication skills and successful in maintaining sustainable customer relationships
  • German at native speaker level (at least C1)
  • Good knowledge of MS-Office

We offer you


  • Technically demanding jobs that suit you.
  • family- and dog-friendly employer in the immediate vicinity.
  • Secure employment in an established company
  • Performance-related remuneration as well as vacation pay and profit-sharing
  • Intensive induction and further training
  • Attractive social services and benefits
  • Flexible working time models
  • Open & positive corporate culture with a collegial team that looks forward to meeting you!
  • Good accessibility and parking spaces on the company premises

Have we aroused your interest?

Shape the future with us! Become part of our dynamic team and contribute your individual skills to an innovative and growing company. We look forward to meeting you in person. Please send us your CV either by post or online and we look forward to meeting you in person. If you have any further questions, please do not hesitate to pick up the phone and contact us.


Please send us your informative documents, including

  • your salary expectations and
  • your earliest possible availability,

to Caroline Kösters at bewerbung@hem-net.de.

Portrait of our senior personnel officer Caroline Kösters